In this section, we will describe the most common errors that can occur when installing the theme, and provide solutions for each one.
Blank Dashboard – White Page
This issue is most commonly related to either PHP version (required PHP version is 5.4.X or higher) on your server or WordPress memory limit and its value being too low on your server.
Please read this article and increase the WP memory limit: Fix: WordPress Memory Exhausted Error – Increase PHP Memory.
If the issue persists upon adjusting the WordPress memory limit, we recommend enabling WordPress to debug mode to track down the cause of this error and resolve it. To enable debug mode, please go to the WordPress installation folder on your server using FTP software and open the wp-config.php file in a text editor. Find this line of code:
Adjust the code so that WP_DEBUG is set to true:
Save the file, re-upload it back to your server and check for issues.
Please read the article about WP_DEBUG mode.